Can I create an account for multiple older adults?
Absolutely! When logged in as a caregiver, you can add a second older adult from the homepage of the app. The 30-day free trial is only available for one older adult account. If you are a professional caregiver or a older adult care facility, please feel free to reach out to inquire about Enterprise accounts at info@thriving.ai
Is the data about my family secure?
Absolutely. Thriving.ai continuously strives to maintain the highest security protocols possible. Our web application is served under SSL (TLS), which is a protocol that provides privacy and security between the client (you or your family), and the server (where we store your data). All the data going back and forth is encrypted using this protocol, the most common security measure in the world of internet privacy. You can read more about TLS and SSL here.
What mobile devices are compatible with the Thriving.ai app?
Any iOS device (iPhone, iPad, iPod) that is running iOS 8.0 or later, and any Android device running Android 4.0 or later.
Is Thriving.ai HIPAA compliant?
Thriving.ai is built on a HIPAA-compliant content management system. If you have any specific needs that would require certification, please reach out and we can provide more detail at info@thriving.ai
When will IoT monitoring be available?
The use of IoT devices as well as other future features is in the pipeline. While we don’t have a specific timeline for future feature availability, we do expect them later this year. Please follow us on social channels or subscribe to our newsletter to be informed of updates.
If I am having issues with Thriving.ai, who can I contact?
We are a small and very involved team. If you have any issues or questions with the app, please reach out to info@thriving.ai and a member of our team will be in touch with you as soon as possible.
Payment Questions
Can I try Thriving.ai app before I buy?
You sure can. Request for Early Access - Request here.
How much does Thriving.ai cost?
Thriving.ai is free for the first 30 days. After that, it costs for Standard package it will be $29.99 per month and $60 for premium package. For pricing for nursing homes or care facilities, please contact us at info@thriving.ai
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Download the app and start thriving today!
Thriving brings together a fragmented health and social care system by providing older adults with meaningful community participation, providing updates and connections to family caregivers for reduced stress and peace of mind
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